{"id":950,"date":"2025-10-17T17:29:15","date_gmt":"2025-10-17T15:29:15","guid":{"rendered":"https:\/\/chsaintbarth.fr\/?page_id=950"},"modified":"2026-02-27T08:43:32","modified_gmt":"2026-02-27T07:43:32","slug":"qualite","status":"publish","type":"page","link":"https:\/\/chsaintbarth.fr\/?page_id=950","title":{"rendered":"Qualit\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"950\" class=\"elementor elementor-950\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6e0246 e-flex e-con-boxed e-con e-parent\" data-id=\"b6e0246\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e17f743 elementor-widget elementor-widget-cta\" data-id=\"e17f743\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout_preset&quot;:&quot;showcase&quot;,&quot;layout_column_structure&quot;:&quot;50-50&quot;,&quot;image_horizontal_position&quot;:&quot;start&quot;,&quot;image_horizontal_position_tablet&quot;:&quot;start&quot;,&quot;image_horizontal_position_mobile&quot;:&quot;start&quot;,&quot;content_position_vertical&quot;:&quot;start&quot;,&quot;content_position_vertical_tablet&quot;:&quot;start&quot;,&quot;content_position_vertical_mobile&quot;:&quot;start&quot;,&quot;image_shape&quot;:&quot;sharp&quot;,&quot;primary_button_shape&quot;:&quot;default&quot;,&quot;secondary_button_shape&quot;:&quot;default&quot;,&quot;box_shape&quot;:&quot;sharp&quot;}\" data-widget_type=\"cta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"has-shape-sharp shape-type-box ehp-cta has-preset-showcase\">\n\t\t\t<div class=\"ehp-cta__overlay\"><\/div>\n\t\t\t<div class=\"has-column-structure-50-50  ehp-cta__elements-container has-image-position-start has-image-position-md-start has-image-position-sm-start\">\n\t\t\t\t\t\t\t<div class=\"ehp-image ehp-cta__image-container\">\n\t\t\t\t<img decoding=\"async\" class=\"ehp-image__img ehp-cta__img has-shape-sharp shape-type-image\" src=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Salle-medecine-scaled.jpg\" title=\"Salle m\u00e9decine\" alt=\"Salle m\u00e9decine\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"ehp-cta__text-container\">\n\t\t\t<h2 class=\"ehp-cta__heading\">La qualit\u00e9 et s\u00e9curit\u00e9 des soins<\/h2><p class=\"ehp-cta__description\"><span style=\"white-space: normal;font-size: medium\">Au centre hospitalier Ir\u00e9n\u00e9e de Bruyn, la qualit\u00e9 et la s\u00e9curit\u00e9 des soins sont au c\u0153ur des priorit\u00e9s de notre \u00e9tablissement.<\/span><br><span style=\"white-space: normal;font-size: medium\">Chaque professionnel, qu\u2019il soit soignant, administratif, technique ou m\u00e9dico-technique, contribue chaque jour \u00e0 garantir \u00e0 chaque patient une prise en charge s\u00fbre, efficace et bienveillante.<\/span><\/p>\t\t\t<div class=\"ehp-cta__ctas-container\">\n\t\t\t\t<div class=\"ehp-cta__buttons-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"has-shape-default shape-type-button ehp-button ehp-button--secondary ehp-cta__button ehp-cta__button--secondary is-type-button has-border\" href=\"https:\/\/chsaintbarth.fr\/?page_id=242\">\n\t\t\t\t\t<span class=\"ehp-button__text ehp-cta__button-text ehp-cta__button-text--secondary\">\n\t\t\tNous contacter\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a745f7b e-flex e-con-boxed e-con e-parent\" data-id=\"a745f7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ccadf9 e-con-full e-flex e-con e-child\" data-id=\"4ccadf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19c9efe e-con-full e-flex e-con e-child\" data-id=\"19c9efe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-813b59a elementor-widget elementor-widget-heading\" data-id=\"813b59a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une d\u00e9marche d'am\u00e9lioration continue<br><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b254d63 elementor-widget elementor-widget-image\" data-id=\"b254d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-1024x576.jpg\" class=\"attachment-large size-large wp-image-968\" alt=\"\" srcset=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-1024x576.jpg 1024w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-300x169.jpg 300w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-768x432.jpg 768w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-1536x864.jpg 1536w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-2048x1152.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15dca51 elementor-widget elementor-widget-text-editor\" data-id=\"15dca51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"458\" data-end=\"478\">\u00a0<\/h3><h3 data-start=\"458\" data-end=\"478\">Notre engagement<\/h3><p data-start=\"479\" data-end=\"832\">Au <strong data-start=\"482\" data-end=\"520\">Centre Hospitalier Ir\u00e9n\u00e9e de Bruyn<\/strong>, la qualit\u00e9 et la s\u00e9curit\u00e9 des soins sont au c\u0153ur de notre mission de service public et de notre projet d&rsquo;\u00e9tablissement.<br data-start=\"606\" data-end=\"609\" \/>Chaque professionnel s\u2019engage au quotidien pour offrir \u00e0 chaque patient une prise en charge <strong data-start=\"701\" data-end=\"736\">s\u00fbre, efficace et bienveillante<\/strong>, fond\u00e9e sur les meilleures pratiques professionnelles et sur le respect des valeurs humaines.<\/p><p data-start=\"834\" data-end=\"901\">Notre politique qualit\u00e9 s\u2019articule autour de trois axes majeurs :<\/p><ul data-start=\"902\" data-end=\"1165\"><li data-start=\"902\" data-end=\"978\"><p data-start=\"904\" data-end=\"978\"><strong data-start=\"904\" data-end=\"938\">Assurer la s\u00e9curit\u00e9 du patient<\/strong> \u00e0 chaque \u00e9tape du parcours de soins ;<\/p><\/li><li data-start=\"979\" data-end=\"1073\"><p data-start=\"981\" data-end=\"1073\"><strong data-start=\"981\" data-end=\"1036\">Am\u00e9liorer en continu nos pratiques professionnelles<\/strong> par l\u2019\u00e9valuation et la formation ;<\/p><\/li><li data-start=\"1074\" data-end=\"1165\"><p data-start=\"1076\" data-end=\"1165\"><strong data-start=\"1076\" data-end=\"1121\">Placer le patient au centre du dispositif<\/strong>, en valorisant sa parole et son exp\u00e9rience.<\/p><\/li><\/ul><h3 data-start=\"458\" data-end=\"478\">\u00a0<\/h3><h3 data-start=\"458\" data-end=\"478\">Notre pilotage qualit\u00e9<\/h3><p style=\"caret-color: #000000; color: #000000;\" data-start=\"1894\" data-end=\"2009\">Pour garantir un haut niveau de qualit\u00e9 et de s\u00e9curit\u00e9, l\u2019\u00e9tablissement d\u00e9ploie plusieurs d\u00e9marches structurantes :<\/p><ul><li data-start=\"2011\" data-end=\"2129\"><p data-start=\"2013\" data-end=\"2129\"><strong data-start=\"2013\" data-end=\"2066\">Comit\u00e9 de pilotage qualit\u00e9 et gestion des risques<\/strong>\u00a0charg\u00e9 du suivi des indicateurs et des plans d\u2019am\u00e9lioration.<\/p><\/li><li data-start=\"2130\" data-end=\"2222\"><p data-start=\"2132\" data-end=\"2222\"><strong data-start=\"2132\" data-end=\"2167\">\u00c9valuations internes r\u00e9guli\u00e8res<\/strong> (audits, \u00e9valuation des pratiques professionnelles, retours d\u2019exp\u00e9rience).<\/p><\/li><li data-start=\"2223\" data-end=\"2314\"><p data-start=\"2225\" data-end=\"2314\"><strong data-start=\"2225\" data-end=\"2279\">Signalement et analyse des \u00e9v\u00e9nements ind\u00e9sirables<\/strong>\u00a0pour pr\u00e9venir toute r\u00e9it\u00e9ration.<\/p><\/li><li data-start=\"2315\" data-end=\"2445\"><p data-start=\"2317\" data-end=\"2445\"><strong data-start=\"2317\" data-end=\"2358\">Formation continue des professionnels<\/strong>\u00a0\u00e0 la s\u00e9curit\u00e9 des soins, \u00e0 la bientraitance et \u00e0 la gestion des situations \u00e0 risque.<\/p><\/li><li data-start=\"2446\" data-end=\"2540\"><p data-start=\"2448\" data-end=\"2540\"><strong data-start=\"2448\" data-end=\"2538\">Pr\u00e9vention des infections associ\u00e9es aux soins.<\/strong><\/p><\/li><li data-start=\"2543\" data-end=\"2675\"><strong data-start=\"2543\" data-end=\"2599\">Prise en compte syst\u00e9matique de la parole du patient<\/strong> via les questionnaires de satisfaction et d&rsquo;exp\u00e9rience (eSatis) et le traitement des plaintes et r\u00e9clamations.<\/li><\/ul><p style=\"color: #000000;\" data-start=\"3242\" data-end=\"3266\">Dans une d\u00e9marche d&rsquo;am\u00e9lioration continue, des dispositifs viendront compl\u00e9ter le pilotage de la qualit\u00e9.<\/p><p style=\"color: #000000;\" data-start=\"3242\" data-end=\"3266\">Nous invitons chacun \u00e0 d\u00e9clarer tout \u00e9v\u00e9nement ind\u00e9sirable <a href=\"https:\/\/signalement.social-sante.gouv.fr\/#\/accueil\">sur le portail de signalement national.<\/a><\/p><h3 data-start=\"458\" data-end=\"478\">\u00a0<\/h3><h3 data-start=\"458\" data-end=\"478\">Pour aller plus loin<\/h3><ul><li style=\"list-style-type: none;\"><ul data-start=\"3267\" data-end=\"3601\"><li data-start=\"3267\" data-end=\"3404\"><p data-start=\"3269\" data-end=\"3404\">\ud83d\udd17\u00a0<a class=\"decorated-link cursor-pointer\" href=\"https:\/\/www.has-sante.fr\/jcms\/p_3219705\/fr\/la-certification-des-etablissements-de-sante-pour-la-qualite-des-soins\" target=\"_new\" rel=\"noopener\" data-start=\"3272\" data-end=\"3402\">En savoir plus sur la certification HAS<\/a><\/p><\/li><li data-start=\"3405\" data-end=\"3505\"><p data-start=\"3407\" data-end=\"3505\">\ud83d\udcc4\u00a0<a class=\"decorated-link cursor-pointer\" href=\"https:\/\/www.has-sante.fr\/jcms\/c_1725555\/fr\/qualiscope\" target=\"_new\" rel=\"noopener\" data-start=\"3410\" data-end=\"3503\">Consulter les r\u00e9sultats des \u00e9tablissements sur Qualiscope<\/a><\/p><\/li><li data-start=\"3405\" data-end=\"3505\"><p data-start=\"3407\" data-end=\"3505\">\u2709\ufe0f\u00a0<a href=\"https:\/\/chsaintbarth.fr\/?page_id=242\">Contacter la cellule qualit\u00e9 et gestion des\u00a0 risques<\/a><\/p><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1abf8f1 e-con-full e-flex e-con e-child\" data-id=\"1abf8f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5537750 e-flex e-con-boxed e-con e-parent\" data-id=\"5537750\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3f3315 e-transform elementor-widget elementor-widget-image\" data-id=\"b3f3315\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"570\" height=\"796\" src=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2026\/02\/Image1-1.png\" class=\"attachment-2048x2048 size-2048x2048 wp-image-1851\" alt=\"\" srcset=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2026\/02\/Image1-1.png 570w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2026\/02\/Image1-1-215x300.png 215w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La qualit\u00e9 et s\u00e9curit\u00e9 des soins Au centre hospitalier Ir\u00e9n\u00e9e de Bruyn, la qualit\u00e9 et la s\u00e9curit\u00e9 des soins sont au c\u0153ur des priorit\u00e9s de notre \u00e9tablissement.Chaque professionnel, qu\u2019il soit soignant, administratif, technique ou m\u00e9dico-technique, contribue chaque jour \u00e0 garantir \u00e0 chaque patient une prise en charge s\u00fbre, efficace et bienveillante. Nous contacter Une d\u00e9marche [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-950","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=\/wp\/v2\/pages\/950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=950"}],"version-history":[{"count":49,"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=\/wp\/v2\/pages\/950\/revisions"}],"predecessor-version":[{"id":1854,"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=\/wp\/v2\/pages\/950\/revisions\/1854"}],"wp:attachment":[{"href":"https:\/\/chsaintbarth.fr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}