{"id":1681,"date":"2026-01-25T15:16:54","date_gmt":"2026-01-25T14:16:54","guid":{"rendered":"https:\/\/chsaintbarth.fr\/?page_id=1681"},"modified":"2026-02-27T08:44:08","modified_gmt":"2026-02-27T07:44:08","slug":"quality","status":"publish","type":"page","link":"https:\/\/chsaintbarth.fr\/?page_id=1681&lang=en","title":{"rendered":"Quality"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1681\" class=\"elementor elementor-1681\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dadd56e e-flex e-con-boxed e-con e-parent\" data-id=\"dadd56e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-faddc56 cpel-switcher--align-right cpel-switcher--layout-horizontal cpel-switcher--aspect-ratio-43 elementor-widget elementor-widget-polylang-language-switcher\" data-id=\"faddc56\" data-element_type=\"widget\" data-e-type=\"widget\" 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data-settings=\"{&quot;layout_preset&quot;:&quot;showcase&quot;,&quot;layout_column_structure&quot;:&quot;50-50&quot;,&quot;image_horizontal_position&quot;:&quot;start&quot;,&quot;image_horizontal_position_tablet&quot;:&quot;start&quot;,&quot;image_horizontal_position_mobile&quot;:&quot;start&quot;,&quot;content_position_vertical&quot;:&quot;start&quot;,&quot;content_position_vertical_tablet&quot;:&quot;start&quot;,&quot;content_position_vertical_mobile&quot;:&quot;start&quot;,&quot;image_shape&quot;:&quot;sharp&quot;,&quot;primary_button_shape&quot;:&quot;default&quot;,&quot;secondary_button_shape&quot;:&quot;default&quot;,&quot;box_shape&quot;:&quot;sharp&quot;}\" data-widget_type=\"cta.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"has-shape-sharp shape-type-box ehp-cta has-preset-showcase\">\n\t\t\t<div class=\"ehp-cta__overlay\"><\/div>\n\t\t\t<div class=\"has-column-structure-50-50  ehp-cta__elements-container has-image-position-start has-image-position-md-start has-image-position-sm-start\">\n\t\t\t\t\t\t\t<div class=\"ehp-image ehp-cta__image-container\">\n\t\t\t\t<img decoding=\"async\" class=\"ehp-image__img ehp-cta__img has-shape-sharp shape-type-image\" src=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Salle-medecine-scaled.jpg\" title=\"Salle m\u00e9decine\" alt=\"Salle m\u00e9decine\" loading=\"lazy\" \/>\t\t\t<\/div>\n\t\t\t\t\t<div class=\"ehp-cta__text-container\">\n\t\t\t<h2 class=\"ehp-cta__heading\">Quality and safety of care<\/h2><p class=\"ehp-cta__description\"><span style=\"white-space: normal;font-size: medium\">At the Ir\u00e9n\u00e9e de Bruyn Hospital Center, quality and safety of care are at the heart of our institution\u2019s priorities.<\/span><br><span style=\"white-space: normal;font-size: medium\">Every professional \u2014 whether clinical, administrative, technical, or medico-technical \u2014 contributes each day to ensuring that every patient receives safe, effective, and compassionate care.<\/span><\/p>\t\t\t<div class=\"ehp-cta__ctas-container\">\n\t\t\t\t<div class=\"ehp-cta__buttons-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"has-shape-default shape-type-button ehp-button ehp-button--secondary ehp-cta__button ehp-cta__button--secondary is-type-button has-border\" href=\"https:\/\/chsaintbarth.fr\/?page_id=242\">\n\t\t\t\t\t<span class=\"ehp-button__text ehp-cta__button-text ehp-cta__button-text--secondary\">\n\t\t\tContact us\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a745f7b e-flex e-con-boxed e-con e-parent\" data-id=\"a745f7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4ccadf9 e-con-full e-flex e-con e-child\" data-id=\"4ccadf9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19c9efe e-con-full e-flex e-con e-child\" data-id=\"19c9efe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-813b59a elementor-widget elementor-widget-heading\" data-id=\"813b59a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">A Continuous Improvement Approach\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b254d63 elementor-widget elementor-widget-image\" data-id=\"b254d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-1024x576.jpg\" class=\"attachment-large size-large wp-image-968\" alt=\"\" srcset=\"https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-1024x576.jpg 1024w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-300x169.jpg 300w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-768x432.jpg 768w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-1536x864.jpg 1536w, https:\/\/chsaintbarth.fr\/wp-content\/uploads\/2025\/10\/Seringue-2-2048x1152.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15dca51 elementor-widget elementor-widget-text-editor\" data-id=\"15dca51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Our Commitment<\/strong><\/p><p>At the Ir\u00e9n\u00e9e de Bruyn Hospital Center, quality and safety of care are at the heart of our public service mission and our institutional project.<br \/>Every professional is committed daily to providing each patient with safe, effective, and compassionate care, based on best professional practices and respect for human values.<\/p><p>Our quality policy is built around three major priorities:<\/p><ul><li><p>Ensuring patient safety at every stage of the care pathway<\/p><\/li><li><p>Continuously improving our professional practices through evaluation and training<\/p><\/li><li><p>Placing the patient at the center of the system, valuing their voice and experience<\/p><\/li><\/ul><hr \/><p><strong>Our Quality Governance<\/strong><\/p><p>To guarantee a high level of quality and safety, the institution implements several structured initiatives:<\/p><ul><li><p>A Quality and Risk Management Steering Committee responsible for monitoring indicators and improvement plans<\/p><\/li><li><p>Regular internal evaluations (audits, professional practice assessments, feedback reviews)<\/p><\/li><li><p>Reporting and analysis of adverse events to prevent recurrence<\/p><\/li><li><p>Ongoing professional training in patient safety, compassionate care, and risk management<\/p><\/li><li><p>Prevention of healthcare-associated infections<\/p><\/li><li><p>Systematic consideration of the patient\u2019s voice through satisfaction and experience surveys (eSatis) and the handling of complaints and claims<\/p><\/li><\/ul><p>As part of a continuous improvement approach, additional measures will further strengthen quality governance.<\/p><p>We encourage everyone to report any adverse event<a href=\"https:\/\/signalement.social-sante.gouv.fr\/#\/accueil\"> through the national reporting portal.<\/a><\/p><hr \/><p><strong>Learn More<\/strong><\/p><p>\ud83d\udd17 <a href=\"https:\/\/www.has-sante.fr\/jcms\/p_3219705\/fr\/la-certification-des-etablissements-de-sante-pour-la-qualite-des-soins\">Learn more about HAS certification<\/a><br \/>\ud83d\udcc4 <a href=\"https:\/\/www.has-sante.fr\/jcms\/c_1725555\/fr\/qualiscope\">View facility results on Qualiscope<\/a><br \/>\u2709\ufe0f <a href=\"https:\/\/chsaintbarth.fr\/?page_id=242\">Contact the Quality and Risk Management Unit<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1abf8f1 e-con-full e-flex e-con e-child\" data-id=\"1abf8f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5537750 e-flex e-con-boxed e-con e-parent\" data-id=\"5537750\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b3f3315 e-transform elementor-widget elementor-widget-image\" data-id=\"b3f3315\" data-element_type=\"widget\" data-e-type=\"widget\" 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